Incident response flow

flowchart TD
  alert[Alert Triggered] --> triage[Triage by On-call]
  triage -->|sev_high| mitigation[Immediate Mitigation]
  triage -->|sev_low| backlog[Create Follow-up Ticket]
  mitigation --> verify[Verify Service Health]
  verify --> comms[Stakeholder Update]
  comms --> postmortem[Postmortem]

Diagram ini membantu tim menyamakan proses saat insiden terjadi.

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